ANSWER

WILL I GET A CERTIFICATE?

YES! All registered participants will be eligible for a certificate of completion for 4 HOURS. Simply fill out the reflections form after attending live or watching the replay, it will be sent straight to your inbox.

Please note that only ONE certificate will be issued per member account.  All necessary information is included but I cannot guarantee that they will be accepted across all governing bodies.

ANSWER

WHAT HAPPENS AFTER I PURCHASE?

After you purchase the workshop, you'll receive 3 emails:
1. Your registration confirmation & receipt
2. Member account setup email
3. Welcome & on-boarding email (within 24 hours)

It's quite simple to finish setting up your account, {instructional video in confirmation & on-boarding emails} and you'll have instant access to the workshop and resource guide.

ANSWER

WHAT IF I'M FROM ANOTHER COUNTRY?

Your fellow educators from all over the world have taken these workshops. That is the beauty of online learning, no matter where you live quality professional development is accessible. 

The currency is in Canadian Dollars but your method of payment will do the conversion based on the daily exchange rate.

ANSWER

I'M NOT TECH SAVVY, IS THIS DIFFICULT?

The only thing you need to figure out is a password that you can remember!  After you complete your purchase of the workshop, you'll receive a welcome email that includes the steps and links to a video of walking you through how to set up your member account, access the workshop and request your certificate!

I have walked educators through the steps over the phone too. You got this!

ANSWER

I'M A DIRECTOR, HOW DO I SIGN UP TEAM MEMBERS?

Awesome! Simply send an email to veronica@cultivatingconfidence.ca with the # needed.  After this you'll be sent an electronic invoice with a secure payment link and a google form that you'll be easily able to provide your team members name's and emails.  There is a 10% discount for groups of 5 or more.

I will take over and create their individual member accounts, provide access & on-boarding emails.

ANSWER

WHAT IS THE FOCUS OF THE WORKSHOP?

This workshop is designed to support those working with children in all kinds of early learning and care programs.  The educational info included is to provide a new approach to understanding behaviours, not as a diagnosis tool or providing OT/PT therapy but rather to gain additional knowledge to help understand what a child is communicating and terminology to communicate with families to build strong relationships.

ANSWER

WHAT IS THE REFUND POLICY?

Your satisfaction of this workshop is my priority.

Due to the nature of these digital online trainings there are no refunds, any additional support that you need is welcome.

{I have been known to jump on a zoom call to chat with my fellow educators.}